FAQ
1
How long does it take for customize gemstone
Normally it takes 3-5 days, if the cut is not done before, it will take a little longer because it needs to be researched, and the better the information provided, the faster it will be done. Large quantities can contact sales to calculate the exact time
2
What diamond cuts can be made with moissanite
Basically all diamond cuts can be customized, including some special cuts, Old Mine cut, Antique cut, French cut, Ashoka cut, portrait cut, Taille Impératrice cut and so on. We can cut according to the picture or video provided by the customer.
3
Is it pass diamond tester
Yes, Moissanite can 100% pass a simple diamond tester (handheld thermal conductivity meter) like a diamond.
4
Is there a certificate
The product do not come with a certificate by default. If you need a certificate, please contact customer service
5
Is moissanite a good alternative to diamonds
Yes, moissanite is a great alternative to diamonds for a number of reasons. First, moissanite is nearly as hard as diamond on the Mohs scale, making it durable and long-lasting. Second, moissanite has a higher refractive index than diamond, which means it sparkles more and appears more brilliant. Finally, moissanite is significantly less expensive than diamond, making it a more budget-friendly option for those who still want the look and feel of a diamond.
6
Is moissanite an ethical and sustainable choice
Moissanite is generally considered to be a more ethical and sustainable choice than diamonds, due to the way it is produced. Moissanite is created in a lab using eco-friendly methods that do not involve mining, which can have negative environmental and social impacts. Additionally, moissanite is not associated with the same human rights issues that can be found in the diamond industry, such as the use of child labor or forced labor.
7
Can moissanite be used in other types of jewelry
Yes, moissanite can be used in a variety of jewelry types beyond engagement rings, including earrings, pendants, bracelets, and even men's jewelry. Moissanite's durability and brilliance make it an excellent choice for everyday wear, and its affordability makes it accessible for a wide range of budgets.
8
Are hydrothermal emeralds fake?
No, hydrothermal emeralds are real emeralds that are created in a lab through a controlled process.
9
Do hydrothermal emeralds have inclusions like natural emeralds?
While hydrothermal emeralds can have inclusions, they generally have fewer inclusions and a more consistent color than natural emeralds.
10
Are hydrothermal emeralds as valuable as natural emeralds?
Hydrothermal emeralds are less expensive than natural emeralds due to their availability and lab-grown nature. However, they are still valued for their beauty and durability, and are a popular choice for jewelry-making.
11
Are hydrothermal emeralds real emeralds?
Yes, hydrothermal emeralds are real emeralds, but they are not natural emeralds. They are created in a laboratory environment using a hydrothermal solution.
12
Are hydrothermal emeralds durable?
Yes, hydrothermal emeralds are more durable than natural emeralds, as they are less prone to cracking or chipping.
13
Can hydrothermal emeralds be distinguished from natural emeralds?
It can be challenging to distinguish hydrothermal emeralds from natural emeralds with the naked eye. However, gemologists can identify them through specialized testing equipment that measures their optical properties.
14
Are lab-grown sapphires real sapphires?
Yes, lab-grown sapphires have the same chemical composition and physical properties as natural sapphires.
15
Are lab-grown sapphires cheaper than natural sapphires?
Yes, lab-grown sapphires are generally more affordable than natural sapphires.
16
Do lab-grown sapphires look different from natural sapphires?
There may be some differences in appearance, such as a more consistent color, but they are virtually identical in terms of physical and chemical properties.
17
Are lab-grown sapphires ethical?
Yes, lab-grown sapphires are a more ethical and sustainable option than natural sapphires.
18
Can lab-grown sapphires be passed off as natural sapphires?
It is illegal and unethical to misrepresent lab-grown sapphires as natural sapphires. However, they can be identified through various testing methods.
19
Are lab grown sapphires more durable than mined sapphires?
No, the durability of lab grown sapphires is the same as that of mined sapphires. Both types of sapphires are extremely hard and scratch-resistant, making them ideal for everyday wear.
20
How do I know if a sapphire is lab grown or natural?
In most cases, it's difficult to tell the difference between lab grown and natural sapphires with the naked eye. However, a gemologist can use specialized equipment to identify the origin of the stone.
21
How are lab-grown diamonds different from mined diamonds?
Lab-grown diamonds are created in a laboratory setting, while mined diamonds are formed deep within the earth's mantle over millions of years. Lab-grown diamonds have the same chemical and physical properties as mined diamonds, but are generally less expensive and have a smaller environmental impact.
22
Are lab-grown diamonds just as valuable as mined diamonds?
The value of a diamond is based on several factors, including its quality, size, and rarity. While lab-grown diamonds can be less expensive than mined diamonds, they can still be valuable depending on these factors.
23
Are lab-grown diamonds eco-friendly?
Lab-grown diamonds have a smaller environmental impact than mined diamonds, as they do not require mining or excavation. However, the energy required to create lab-grown diamonds can still have an environmental impact.
24
Can lab-grown diamonds be re-sold?
Like any other diamond, lab-grown diamonds can be resold. However, their value may be lower than a comparable mined diamond due to their lower cost and availability.
25
Is lab grown diamond real ?
Yes, lab grown diamond is real diamond, are essentially identical to natural diamonds in terms of chemical, optical and physical properties and crystal structure, also the 4C standard is exactly the same. Jewelers can’t tell the difference, only a professional diamond testing agency can tell the difference
26
How long does it take to customize a lab grown diamond ?
It is about 30-60 days for loose diamond, depend on what cutting, sizes and color you want. All custom lab grown diamonds can be issued with IGI certificates, it will take about 10 days. For lab grown diamond jewelry, it needs about 15-25 days, same as our custom jewelry.
27
How to maintain a lab grown diamonds ?
1. To keep away from oil, If it is stained with oil, it should be cleaned with a professional jewelry cleaning solution. 2. To avoid bumping. 3. Stay away from radiation, the color of a diamond is likely to change when it has been irradiated. 4. Stay away from UV rays, If the diamond is exposed to strong ultraviolet light after ozone filtering, you can see small pitted spots on the surface of the diamond within a few moments
28
What is the best metal for sensitive skin?
If you have sensitive skin, it’s best to stick with metals that are hypoallergenic, like platinum or titanium. Both of these metals are known for their hypoallergenic properties and are less likely to cause skin irritation.
29
Can I mix metals when wearing jewelry?
Yes, it’s perfectly fine to mix metals when wearing jewelry. In fact, mixing metals can create a unique and interesting look. Just be sure to balance the metals out so that they don’t clash.
30
How do I care for my jewelry?
The care instructions for your jewelry will depend on the specific metal and gemstones used. However, in general, you should avoid exposing your jewelry to harsh chemicals, like chlorine or bleach, and store it in a cool, dry place when not in use.
31
What’s the difference between 14k and 18k gold?
The main difference between 14k and 18k gold is the amount of pure gold in each. 14k gold contains 58.3% pure gold, while 18k gold contains 75% pure gold. This makes 18k gold more valuable, but also softer and more prone to scratching.
32
Can I wear jewelry in the shower or pool?
It’s generally not recommended to wear jewelry in the shower or pool, as exposure to water and chemicals can damage the metal and gemstones. It’s best to remove your jewelry before getting in the water.
33
Can jewelry finishes be combined?
Yes, jewelry finishes can be combined to create unique and interesting textures and colors. For example, a piece of jewelry could have a high polish finish on some areas and a hammered finish on others.
34
Are some finishes more durable than others?
Yes, some finishes are more durable than others. For example, a high polish finish may be more prone to scratches and scuffs than a matte or brushed finish. It's important to choose the right finish for the intended use and wear of the jewelry.
35
What kind of tools are needed to achieve different finishes?
The tools needed to achieve different finishes can vary depending on the type of finish. Some common tools include sandpaper, polishing cloths, hammers, and tumbling machines. It's important to research the specific tools and techniques needed for each finish.
36
How often do finishes need to be maintained?
The maintenance required for jewelry finishes can vary depending on the type of finish and how often the jewelry is worn. Some finishes may require regular polishing or cleaning, while others may be more durable and require less maintenance. It's important to follow the manufacturer's recommendations for maintenance.
37
Can finishes be removed or changed after they've been applied?
Yes, finishes can be removed or changed after they've been applied. For example, an oxidized finish can be removed using a polishing cloth, or a piece of jewelry with a high polish finish can be re-finished with a matte or brushed finish. However, it's important to use caution and follow the appropriate techniques to avoid damaging the jewelry.
38
What materials are commonly used in fine jewelry production?
Some common materials used in fine jewelry production include gold, silver, platinum, and various types of gemstones and diamonds.
39
Can I design my own jewelry piece and have it produced?
Yes, many jewelry designers and manufacturers offer custom design services where customers can work with them to create a unique and personalized piece of jewelry. The process typically involves working closely with a designer to develop a design concept and then having it produced using the appropriate materials and production techniques.
40
Can I provide my own materials for custom jewelry?
Yes, in many cases you can provide your own materials for custom jewelry. Please contact our sales team, they will talk with you all the details
41
Can custom jewelry be resized or repaired?
In many cases, custom jewelry can be resized or repaired. Please contact our sale team to ensure that the materials and design of the piece allow for this.
42
Can I make changes to the design during the process?
Yes, we will work with you to make changes to the design throughout the process to ensure that you are happy with the final product. For more details, please contact our sale team.
43
Is fine jewelry always more expensive than fashion jewelry?
Not necessarily. While fine jewelry is generally made with higher-quality materials and craftsmanship, it can still be found at a variety of price points depending on the materials used and the reputation of the designer or brand.
44
What should I look for when buying fine jewelry?
When buying fine jewelry, it is important to consider the materials used, the quality of the craftsmanship, and the reputation of the designer or brand. You should also take into account the style and design of the piece, as well as its intended use and any sentimental value it may hold.
45
What are some popular classic ring styles?
Solitaire rings, three-stone rings, and vintage rings are some of the most popular classic ring styles
46
What should I consider when choosing a ring?
When choosing a ring, consider your personal style and taste, as well as the metal and gemstone that complement your skin tone and budget.
47
Can I mix and match different ring styles?
Absolutely! Mixing and matching different ring styles can create a unique and personalized look that reflects your individual style and taste.
48
What is the most popular type of engagement ring?
Solitaire rings are the most popular type of engagement ring.
49
How often should I clean my jewelry?
It's recommended to clean your jewelry regularly, ideally after every use, to prevent buildup of dirt and oils.
50
How can I tell if a piece of jewelry has been plated?
Plated jewelry will have a thin layer of metal on the surface, which may wear off over time and reveal a different metal underneath.
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Wuzhou Tianyu Gems Co., Ltd. located in the world renowned artificial gem city-Wuzhou, Guangxi, was founded in 2001. We are a professional high-end gem processing and custom jewelry manufacturer. We specialized in solid gold, 925 sterling silver fine jewelry, 24K pure gold jewelry, Lab grown diamond, moissanite, synthetic emerald, lab grown gemstone etc.
Tel/ WhatsApp: +86 13481477286
E-mail: tianyu@tygems.net
Address: No.69 Xihuan Road Wan Xiu District, Guangxi Zhuang Autonomous Region, China