If I don’t like your loose gems or jewelry ,can i get a refund?
2022-04-02
Yes, for in-stock products, we can do a refund after receiving the return, but for custom products, if it is not a quality issue, it is not refundable. In order to provide customer satisfaction and to let more friends know about Tianyu gems, we have our VIP number discount. We are also upgrading our product packaging, After-sale service, Return Policy, and other related services. Please Contact Us to know more.
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Get in touch with us
Wuzhou Tianyu Gems Co., Ltd. located in the world renowned artificial gem city-Wuzhou, Guangxi, was founded in 2001. We are a professional high-end gem processing and custom jewelry manufacturer. We specialized in solid gold, 925 sterling silver fine jewelry, 24K pure gold jewelry, Lab grown diamond, moissanite, synthetic emerald, lab grown gemstone etc.
Tel/ WhatsApp: +86 13481477286
E-mail: tianyu@tygems.net
Address: No.69 Xihuan Road Wan Xiu District, Guangxi Zhuang Autonomous Region, China